Refunds and Voids
This page explains how refunds and voids behave in Acqui POS.
Refund Rules
Section titled “Refund Rules”- Split payment segments can only be refunded in full.
- You can refund individual split payment segments one at a time.
- Partial refunds within a split payment segment are not supported.
- Automatic restock is not available as part of a split payment refund.
- Cash Out is excluded from refunds.
Void Rules
Section titled “Void Rules”- Unsettled card transactions cannot be refunded.
- Unsettled card transactions must be marked as VOID in full.
- Voiding an unsettled card transaction also reverses the tip.
- Voiding an unsettled card transaction allows restock.